Case Studies

OPS-BOX WAY

Background Squares

Reducing contractual risk to support business growth

Article Image

Background

Our client, a specialist provider of energy and sustainability services to the construction sector, had achieved significant growth since its formation in the early 2000s. Continued growth was being achieved but the leadership team was growing anxious about the risk associated with delivering larger contracts.

The Challenge

Following its growth, the organisation found itself in a position where a significant proportion of their client base were “large corporates” which meant that they had moved to signing their clients Terms & Conditions as apposed to the client signing theirs.

This led to ongoing concerns within the business around visibility and internal awareness of the obligations built into these client contracts and the associated deliverables. The internal team recognised that they didn’t have the time, skills and expertise to deep dive into this area and resolve any unknown risks. 

Our Strategic Approach

We knew that we needed to reduce complexity, identify business risks and work with the team to implement ongoing sustainable processes to address operational risks whilst supporting ongoing growth. 

We reviewed a sample of contracts to identify the terms/obligations which were common to all and undertook an evidenced based GAP analysis of the business, assessing whether they were meeting these contractual obligations.

A report outlining findings and recommendations to mitigate identified risks was prepared for the Senior Leadership Team.

The Outcome

The review gave the management team visibility of the potential risks built into their client contracts along with recommendations on how to address them, including the introduction of a risk management framework and training needs to support the effectiveness of the sales and delivery teams, allowing them to plan and prioritise actions to mitigate and reduce business risk as part of the broader growth ambitions for the business.. . 

Testimonial

OPS-BOX worked with us to “breakdown and prioritise” an overwhelming large project. They delivered us an easy-to-understand snapshot of our contractual risks which gave us the information needed to build a plan to implement measures to mitigate these risks and to adjust internal processes to gather this key information as part of our ongoing sales processes.

I would highly recommend the Ops-Box team to others. What price do you put on a full night’s peaceful sleep?

Sales Director

Background Squares

If you’d like to discuss how we could help you achieve success for your business, get in touch to arrange a free no-obligatory meeting.

It’s easy to take the next step.

Background Squares
OPS-BOX WAY

We’ve helped businesses like yours succeed.

Our experience is wide-ranging and varied. We’ve worked with businesses of all sizes and in different sectors and industries.

Image One
CASE STUDY

EIGHT TIPS FOR BUSINESS SUCCESS

As we all know, it’s not an easy time for businesses at the moment and the future remains uncertain. At OPS-BOX Group, we work with businesses who are planning to come out the other side stronger and fitter, not just survive.

The fundamental pillars of business still apply and we believe that paying close attention to these now will stand you in good stead for the road ahead and position you for future growth.

At OPS-BOX, we see businesses every day who face different choices, challenges and issues, however there is a lot of common ground and I have shared my top eight pieces of advice for any business.

Image One
CASE STUDY

FIVE WAYS TO START A SUCCESSFUL BUSINESS

An economic downturn can create all kinds of unexpected opportunities – they say necessity drives innovation and for those able to spot those chances and are brave enough to go for it – the opportunities are undoubtedly there. In fact, a recent survey from Enterprise Nation found that one in five UK adults are looking […]

Image One
CASE STUDY

THINK SMALL, ACT LOCAL

Hayley Parker explains why it is so important for us all to think small and act local this winter.

As our retail and hospitality sectors open back up following the November lockdown and small businesses fight to recoup their lost earnings and get back on the road to recovery, there is so much we can all do – as individuals and businesses – to support and help our local economy recover from the pandemic.

The Counting House,
Bond’s Mill Estate,
Bristol Road,
Stonehouse,
Gloucestershire

GL10 3RF 01452 923550 enquiries@ops-box.com

OPS-BOX Group Ltd. Registered in England and Wales under number 9307163

OPS-BOX Group Limited is an introducer appointed representative of AFS Compliance Limited, which is authorised and regulated by the Financial Conduct Authority under firm number 625035.